Like much of Queens and Staten Island, there are some pockets in between that are not serviceable for Optimum internet. East to west, Optimum is available from the tip of Long Island and past Bridgeport, Connecticut, to a sliver of Pennsylvania along the New Jersey border to the west. North to south, serviceability runs from Dutchess County, New York, to Toms River, New Jersey. Optimum covers two boroughs in the greater New York City area - Brooklyn and the Bronx - and just a stretch beyond. Using your own equipment will also limit service upgrades and technical support.įCC/Mapbox Optimum home internet availability You'll need to provide your own compatible modem and router (or modem/router combo device) at installation. Optimum is one of several providers that allows you to use your own equipment. If you'd prefer professional installation, including Wi-Fi configuration on up to six devices and hardwiring on one device, it'll add a modest $59 to your initial costs. Regardless of the Optimum Wi-Fi router that comes with your service, the equipment fee is included.Īs for installation, standard installation is included at no extra cost when you order online. While the model you get depends on the plan you choose and the network type (cable or fiber), select Optimum plans and those in fiber markets may come with a Wi-Fi 6 router, which can offer better Wi-Fi performance than older routers. There is no longer an equipment fee with Optimum internet, and the equipment you get isn't half bad, either. Of course, the fine print says "Pricing, terms and offers subject to change and discontinuance without notice," but the price guarantee is a nice step in the right direction for a company that has struggled with customer satisfaction lately. After the second year, a moderate price increase ($10 for most plans) may go into effect. Hefty and unpredictable price increases were recently a concern with Optimum internet, but the ISP has since placed a two-year price guarantee on all plans for new customers. Again, that won't matter much if you're just interested in internet service, but if you want to add TV, know that it will be more expensive without the bundle savings. It also means that the bundle savings, which are typically the incentive for signing up for a bundle package, are also gone. The real point of FlexAbility plans seems to be that Optimum isn't trying to lock you into a particular bundle package with services you don't need - a less frequent but still common practice of cable internet providers - or any trap pricing schemes that will have you upgrading to a more expensive plan every year or so ( looking at you, Cox). Spectrum does something similar, only without any of the perky marketing names. It's pretty similar to the Verizon Fios Mix and Match plan structure where you choose an internet plan, then add individual TV or phone packages instead of selecting from prebuilt bundle packages. Here's how it works: find out what Optimum plans are available at your address choose the internet plan you want add the TV package or mobile data plan you want, or not. and other countries.Via the FlexAbility plans, Optimum lets you choose the internet plan you want and add a TV package and a mobile data plan. App Store is a service mark of Apple Inc., registered in the U.S. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. Google Play and the Google Play logo are trademarks of Google LLC. Please contact your plan administrator with questions about enrollment or plan restrictions. Please contact a legal or tax professional for advice on eligibility, tax treatment, and restrictions. Federal and state laws and regulations are subject to change. This communication is not intended as legal or tax advice. Employer-Sponsored Plans are not individually owned and amounts available under the Employer-Sponsored Plan are not FDIC insured. or ConnectYourCare, LLC (collectively, "Optum Financial") and are subject to eligibility and restrictions. Fees may reduce earnings on account.įlexible spending accounts (FSAs), dependent care assistance programs (DCAPs), health reimbursement arrangements (HRAs), Commuter and Parking Benefits, Tuition Assistance Plans, Adoption Assistance Plans, Surrogacy Assistance Plans, Wellness Benefits, and Lifestyle Accounts (collectively, “Employer-Sponsored Plans”) are administered on behalf of your plan sponsor by Optum Financial, Inc. HSAs are subject to eligibility requirements and restrictions on deposits and withdrawals to avoid IRS penalties. nor ConnectYourCare, LLC is a bank or an FDIC insured institution. Health savings accounts (HSAs) are individual accounts offered through Optum Bank®, Member FDIC, or ConnectYourCare, LLC, an IRS-Designated Non-Bank Custodian of HSAs, each a subsidiary of Optum Financial, Inc.
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